Return Policy

Our products come with a 30-day free return policy. As this is a hygiene product, the return policy applies only to unused, unopened, and resellable items in their original packaging, sealed with protective film.

Return Process

To obtain a return code and return address, please contact us via email at support@iconbrush.com.

If a return is incomplete or incorrectly processed, or if an order is left unclaimed, a handling and shipping fee of €19.90 will be charged.

If your package was left unclaimed by mistake and you would like it to be re-shipped, please contact our customer service at support@iconbrush.com.

Refund Process

Once we receive the returned item in resellable condition, the refund will be processed within 1–5 business days to the original payment method used for the purchase. You will receive an email confirmation once your return has been processed and the refund issued.